Troubleshooting

The PC cannot connect to the robot

• Check that power is on and the emergency stop is released.
• Check the LAN cables and switch / router connections.
• Check that the PC IP address is in the same subnet as the port.
• Check that UDP 50000–50010 is allowed in the firewall.

No video in the VR headset / high latency

• Use a wired connection (ETHERNET1), not Wi-Fi.
• Check that camera initialization was run after boot.
• Check the IP address (6.6.7.100) in the app settings.

Unstable motion after changing the hand

• Re-run tool (payload) identification and update the payload parameters.