Privacy Policy
Privacy Policy
How we handle your personal information
HumansX Co., Ltd. (the "Company") recognizes the importance of our customers' personal information. We comply with the Act on the Protection of Personal Information of Japan (the "APPI") and other applicable laws and regulations, and have established the following Privacy Policy to ensure the proper handling and protection of personal information.
1. Personal Information We Collect
We may collect the following personal information through our contact form, email, exhibitions, business meetings and other channels.
- Name, company or organization name, department and job title
- Email address, telephone number and address
- Details of your inquiry and any other information you provide to us
2. Purposes of Use
We use the personal information we collect within the scope of the following purposes.
- Responding to and communicating about inquiries and consultations
- Proposals, quotations, demonstrations, contracts and delivery of products and services
- Providing technical support and after-sales service
- Sending information about products, services, exhibitions, seminars and similar events
- Improving our products, services and website, and planning new services
- Other operations incidental to the above
3. Provision to Third Parties
We will not provide personal information to any third party without your prior consent, except in the following cases.
- When required by laws and regulations
- When necessary to protect a person's life, body or property and it is difficult to obtain your consent
- When it is necessary to cooperate with a national or local government agency, or a party entrusted by one, in performing duties prescribed by law
- When we entrust all or part of the handling of personal information to a contractor within the scope necessary to achieve the purposes of use
If we need to share information with a product manufacturer (including businesses located outside Japan) in order to provide a quotation or technical answer, we will inform you of the recipient's country and the information to be shared, and obtain your consent in advance.
4. Security Measures
To prevent leakage, loss or damage of personal information, we take necessary and appropriate security measures, including access control and encryption of communications. When we entrust the handling of personal information to a contractor, we provide necessary and appropriate supervision.
5. Cookies and Analytics
Our website may use cookies to improve convenience and understand how the site is used. We also use Google Analytics, an analytics tool provided by Google LLC. Google Analytics uses cookies to collect traffic data in a form that does not identify individuals. The data collected is managed in accordance with Google's privacy policy.
You can disable cookies in your browser settings, and you can stop data collection by Google Analytics with the Google Analytics Opt-out Browser Add-on. For details, please see How Google uses information from sites or apps that use its services .
6. Requests for Disclosure, Correction or Suspension of Use
If you request notification of the purposes of use, disclosure, correction, addition or deletion, suspension of use or erasure, or suspension of provision to third parties of personal information we hold about you, we will verify your identity and respond without delay in accordance with applicable laws. Please submit requests to the contact point below.
7. Changes to This Privacy Policy
We may revise this Policy in response to changes in laws, regulations or our business. The revised Privacy Policy takes effect when it is posted on this website.
8. Contact
For inquiries about this Policy or our handling of personal information, please contact us below.
E-mail:ihou@humansx.co.jp
Contact form:https://humansx.co.jp/contact/
Established: September 27, 2026
HumansX Co., Ltd.
Xavi Yi, Representative Director